How to order your repeat prescription.

Repeat prescriptions are issued when a GP is happy for you to have more medication without the need to see you each time. 

If your GP has agreed that your medication should be issued as a repeat, you can order it in a number of different ways.

Please note that it takes 72 working hours for prescriptions to be processed and a further 1-2 days to dispense at your local pharmacy. Please respect our staff as it is your responsibility to ensure that your repeat medication is ordered in good time.

Due to the increasing number of patients requesting their prescription on an urgent basis, the practice has needed to instate an urgent prescription policy:-

Emergency prescription requests are for medication which you need within 24 hours to prevent you becoming severely unwell. These are not requests for medication which have been ordered late. Unless a medication is clinically urgent, requests will be processed routinely (72 working hours).

As staff are not permitted to interrupt the Duty GP during surgery, we cannot guarantee the prescription will be sent to your normal pharmacy before it closes. For this reason, we have decided to send all urgent medication electronically to the prescription ‘cloud’ (also known as the spine). This will allow you to collect your medication from any pharmacy that deals with the electronic prescribing system (EPS).

In the absence of a prescription, you may be able to obtain a limited quantity of certain repeat medication via 111 or your community pharmacy.

NHS APP

You can order most of your medications via the NHS App.

Email

You can send your requests via email to:- hwicb.prescriptions.elburymoor@nhs.net

Ordering your prescription by online form * CURRENTLY UNAVAILABLE*

We’ve created a handy form you can fill out by clicking the button below - this form will go directly to the Practice, and we can then submit your prescription request to a pharmacy and have it ordered for you to collect.

Most pharmacies operate a home delivery service now. Simply request your prescription from us then notify your pharmacy. They will collect the prescription and bring the items to your home. Please note - we are not responsible for ensuring any delivery to your home.

Hayfever Notice

It’s that time of the year again - pollen is rising and many people begin to suffer more from frequent hayfever problems.

It’s important that you treat hayfever as best you can at home - saving GPs time by keeping appointments open for more serious issues.

Please take a look at our prescriptions process for hayfever medications.