Click the button opposite to order your prescription by using our online form.

Prescriptions.

How to order your prescription, and when to collect it.

Hayfever Notice

 

It’s that time of the year again - pollen is rising and many people begin to suffer more from frequent hayfever problems.

It’s important that you treat hayfever as best you can at home - saving GPs time by keeping appointments open for more serious issues.

Please take a look at our prescriptions process for hayfever medications.

How to order your repeat prescription.

 

Repeat prescriptions are issued when a GP is happy for you to have more medication without the need to see you each time. 

If your GP has agreed that your medication should be issued as a repeat, you can order it in a number of different ways.

Please note that it takes 72 working hours for prescriptions to be processed and a further 1-2 days to dispense at your local pharmacy. You can find examples of this in the section below to help you work out when to expect your prescription to be ready.

Ordering your prescription by form

We’ve created a handy form you can fill out by clicking the button below - this form will go directly to the Practice, and we can then submit your prescription request to a pharmacy and have it ordered for you to collect.

Most pharmacies operate a home delivery service now. Simply request your prescription from us then notify your pharmacy. They will collect the prescription and bring the items to your home. Please note - we are not responsible for ensuring any delivery to your home.

How long will my prescription take to arrive?

 

Under normal circumstances, it takes 72 working hours for prescriptions to be processed and a further 1-2 days to dispense at your local pharmacy.

Here’s when you can expect your prescription to be available, depending on when you order:

  • Ordered by noon Monday - ready to collect from noon Thursday

  • Ordered by noon Tuesday - ready to collect from noon Friday

  • Ordered by noon Wednesday - ready to collect from noon Monday

  • Ordered by noon Thursday - ready to collect from noon Tuesday

  • Ordered by noon Friday - ready to collect from noon Wednesday

It’s your responsibility to ensure that you order your medication in advance – we suggest when you have 7-10 days supply left, it’s time to think about re-ordering.

Common Queries

 

My medication isn’t on repeat.

If you require medication that you cannot see on Patient Access please request it by visiting or calling the Practice. Please be advised this can take up to 3 working days - so please make sure to ask well in advance to make sure you don’t run out of your required medication.

What happens if I miss my checkup?

We have a duty to ensure that your medicines are prescribed safely and we will remind you to come in for appropriate tests and checkups. If reminders are ignored, we may have to reduce your medication supply until you have had your blood test or appropriate checkup.

I need to request a medication I only use occasionally.

Please let us know the name of the medication requested and reason why it is being requested. For example stating “eczema cream” is not very specific and this will lead to delay in medication being issued - so please use the right names wherever you can.

I’ve requested my medication early, but it’s been rejected.

We try to prevent waste through stockpiling of medicines. If you need to order early, please give a reason with your request (e.g. going on holiday). Failure to do so may lead to your medication request being refused.

I’m having problems with my medication, or have decided to stop.

Please let us know if you have decided to stop any medication so we can update your records. It is important that you let your pharmacist or doctor know if you are having any problems with your medication.

How much will my prescription cost?

There are standard NHS prescription charges, to find out more information about prescription charges click the button below.

Urgent medication requests.

When you request a medication urgently because you have run out, we will clinically assess if it is urgent for today. Unless a prescription is required to prevent immediate harm all requests will be dealt with as a routine repeat request.  

Please fill out the form below to request urgent medication. This form will only be looked at during working hours, so if medication is urgent please contact your local pharmacy. Please be aware that they may charge you for this service.