Elbury Moor Medical Centre
Welcome to Elbury Moor Medical Centre. Registering here as a patient will give you access to help and advice from a range of health care professionals. We hope you find this website helpful and informative
APPOINTMENTS DURING COVID-19
In line with National Guidance, all Worcester City practices are working together to provide the best care for patients during the COVID-19 pandemic. This means that there will need to be one site where patients who may be at higher risk of COVID-19 should be assessed, this will be known as the 'Red Site' and is currently based at Farrier House Surgery. This will generally be for patients who have fever or respiratory symptoms (cough & shortness of breath). Patients who need to be seen in person but do not have symptoms suggestive of COVID-19 will be seen at Elbury Moor and we will be operating as an 'Amber Site'. Any face to face appointments will be made following telephone or video assessment by a GP or Advanced Nurse Practitioner. Please be reassured that our staff will have appropriate PPE and we would expect all patients to provide their own face covering. There are set safety protocols and strict cleaning schedules in place to protect patients and staff.
If you have any new symptoms or you are concerned about your physical or mental health, please continue to contact the Practice .
BEWARE OF SCAMMERS
There is heightened coverage around the recent Coronavirus outbreak around the world, which is now severely impacting on the UK and the NHS.
Unfortunately fraudsters are targeting these circumstances to take advantage of public fear and concern.
We have been made aware that our patients are receiving phone calls., texts and letters from fraudsters. They will try and obtain your personal details and in particular your NHS number.
Scammers are sophisticated, opportunistic and will try many ways to get the information they want. They often target the vulnerable.
If you are suspicious, do not give any details over the phone, hang up and then ring your GP Practice to confirm.
*** INFORMATION FOR PATIENTS ABOUT CORONAVIRUS ***
Please see the link to the gov.uk updated guidance with regards to coronavirus:-
THE NHS across Worcestershire & Herefordshire will be better prepared for outbreaks of new infectious diseases if the public follows Public Health England advice.
The NHS has put in place measures to ensure the safety of patients & staff which may mean your patient experience is subject to change.
The new advice issued by the Chief Medical Officer is to stay at home for 7 days if you have either:-
- a high temperature or
- a new continuous cough
DO NOT go to a GP surgery, pharmacy or a hospital. You do not need to contact 111 to tell them you are staying at home.
Use the NHS 111 online coronavirus service if:-
- you feel you cannot cope with your symptoms at home
- your condition gets worse
- your symptoms do not get better after 7 days
Only call 111 if you cannot get help online.Information remains subject to regular change and updates. More information can be found on the nhs website:- https:/111.nhs.uk/service/covid-19
We are using MJog Messenger to communicate with our Patients for appointment reminders, Friends & Family questionnaire, to promote health campaigns etc. Please download the app to your smart phone and respond at the click of a button.
Healthy Minds Wellbeing Hub
Worcestershire Wellbeing Hub is an information and signposting service for people over the age of 16 years who are experiencing low mood, anxiety or stress, and feel that they would benefit from some support. You can visit the Wellbeing Hub by clicking here .
Pharmacy 2 U
It has come to our attention that the organisation 'Pharmacy 2 U' has used the Practice's name on its marketing material. Please note, the Practice does not utilise, promote, engage with or otherwise have any dealings with Pharmacy 2 U and, furthermore, has not given nor has been asked for, consent for the Practice name to appear on any marketing material.
Prescribing Policies in Worcestershire with effect from September 2017
Following engagement work with the public earlier this year, Worcestershire CCG's no longer support the prescribing of certain medications including over the counter medicines (eg paracetamol and ibuprofen), gluten free products, baby milk & specialist infant formula and oral nutritional supplements. For further information visit www.worcestershire.nhs.uk/prescribing
Please help the Surgery help the NHS by only ordering medicine you genuinely require.
NEW SERVICE : PHYSIOTHERAPY SELF-REFERRAL Did you know that you can now visit the self-help website at www.hacw.nhs.uk/movetoimprove. If after visiting this website you still require further support, please complete the electronic self-referral form available on the site.
Please ask at Reception for further information.
Please click on the above link for information on new services within South Worcestershire.
These services include a self help tool, a directory for local pharmacies; which can see you for minor ailments such as: Diarrhoea, mouth ulcers, thrush, teething, head lice, hay fever, hemorrhoids, cystitis, constipation, skin conditions and emergency contraception.
There is a video to view which states you can ring the new clinical contact centre; this number is not yet available, it is planned to be phased in during the winter.
The Care Quality Commission has issued an inspection report following a structured telephone call on 8th May 2019 and a site visit on 17th October 2019. For further details please see 'patient information leaflets & fees' under 'Further Information' on the right hand side of this page.
All our patients have a named GP but you can still see any Doctor or Nurse at the practice.
Please ask at reception if you are unsure who your named GP is.
Vacancies Page. For current vacancies within the practice.
We at Elbury Moor Medical Centre are making a difference by reducing our carbon emissions
CHANGE OF ADDRESS OR TELEPHONE NUMBER
If you change address please let the Practice know so that we are able to change your details accordingly.
Summary Care Record
View your medical record as of 31.3.15
(Site updated 03/08/2020)